Faqs

1. Is your company licensed by the State Contractors Board?

Yes!

2. Do you require any deposits or money up-front like other company’s?

No!

3. Do you offer foundation inspection reports with or without an engineer stamp?

Yes!

4. What makes your company better then the others?

We give several estimate options with several different repair solutions and we never ask for one single penny up-front from a homeowner. Why do you think other company’s try and get a deposit out of you? They are not sure you will be completely happy with their work and want to at least try and get some money down so they get paid before they even do the work. We always tell homeowners, never give a contractor or company any money up-front because you have no recourse to fight back and your left holding the rotten bag of apples! Quite simply, we are the best because we know you will be happy at the end of the job so we do get paid and you know by our trustworthy business practices like this, we are confident you will be 100% satisfied guaranteed!

5. Are steel piers better then other foundation repair piers?

No, in fact did you know, most company’s only offer one type of pier and if the foundation problem is caused by a water problem, and the company does not do a core drill sample test of the soil 3, 5 and up to 40 feet deep, why would you want something that can rust down in the soil that has a water problem even though the company says galvanized steel won’t rust for 20 years? We have seen many steel piers start to fatigue and break apart after 2 years! Know your options and do business with a company that offers you options.

6. Do I need a structural engineer report?

We recommend you always have a structural engineer report as it helps you down the road in building value to the home. If a company does not offer you this report, don’t do business with them as they are no willing to put a stamp of certification on their repair!

7. What is the process of the job?

We get all the paperwork made up, send it out and go over it in complete detail for you. Once the homeowner agreement is signed, we set up a time to have the property flagged for all utilities which is State Law. We then mark the areas we want to place one of our 15 different pier technologies you chose and start the job. We are one of the only company’s around that bring you out on the job process over 5 different times that day to show you what happened, the pier or water proofing process, how it worked and educate you on what exactly was done. You then sign off the job is completed only after you are fully satisfied! We take great pride in knowing, we work for you, we want you happy!

We are truly the experts and would love to earn your business. We do things a little different at Mr. Foundation Engineer. When you call us, we do not immediately try and sell you something or set an appointment right away, we like to kick a few tires also and get to know you, have you get to know us so we both feel comfortable that we can work together. It is not just about money here, it is about the small talk that lets people build that solid foundation as it is a big investment in foundation repair and you should feel confident and like who you are doing business with.

8. How to raise concrete foundation?

Raising a concrete foundation is complex and scientific because many times when you have a crack in the foundation water has gotten in somewhere causing erosion to happen and this is when the foundation has a failure causing walls cracks and foundation damage. The process involves excavating dirt around the problem area plus up to 20 feet away because you want to do an exploratory process around the entire area to see how far the damage has gone. In many cases you can’t just excavate a three or 4 foot area to put some push piers because once that foundation is pushed on and raised in that area it can put stress factors on the other areas of your home and cause thousands of dollars in damage to the entire home.

9. How much does foundation repair cost?

Cost for foundation raising can vary from $700 to $70,000 depending on what type of system you use. Concrete pilings and steel pilings are not always the best pier to use because they are usually 2 inches to 3.5 inches of steel in diameter and very small to fit under a big two foot wide concrete footing that is holding up your house. This can many times cause stress cracks in the footing and if you put holes in the foundation it will allow moisture inside the concrete and can cause major damage to your home. Check out a new footing pier system that is on the market as it can be over three feet wide and last up to one hundred years or more.

10. What are helical piers used for?

Helical piers are a screw type of pier that is screwed in the ground with a machine usually for commercial projects. The problem with helical piers is sometimes they can have a weak zone at the fasteners and when twisting they can lose the strength they were designed to withstand if the installer hits something in the ground that can cause damage.

11. Is pushing the pier to bedrock the best solution?

Did you know when someone tells you they are pushing the pier to bedrock or load strata they usually are giving you a story! You need to do soil testing on the ground many feet deep to see exactly what is below the ground. They do not have x ray vision eyes to see exactly how deep in the ground they will go and many think just because the pier stops, they hit bedrock. It could be hard shale which can crack over time, it could be hard pan clay, it could be many different things. Do you really want your pier system holding your home up sitting on something that could move if no soil testing has been done? You need to know all the factors your dealing with and consult with a GEO Engineer.

12. How to epoxy a wall crack?

When you want to repair a wall crack, make sure there is no water behind the wall or under the floor. The only way to do this is to excavate the dirt or concrete the entire area of the wall and floor because if you put something in the crack to keep it sealed, water will no longer escape and find a new area to move cause even more problems. Hydro static pressure is what has cause the crack trying to relieve the pressure zone. If you seal that up the pressure only builds in other areas and you can turn it into a huge fix. You need to cut the ground out, put in a drainage system under the floor and make sure the soil behind the wall has a proper drain system that is a minimum of one to two feet below the foundation of the home so water will flow properly away from the crack.

13. How to build a french drain?

When building a french drain, first make sure you take the area you are having a water problem and dig out 5 inches for every 50 feet the french drain will be in addition a normal french drain is not just one feet or 4 feet in the ground as water will continue to seep even deeper. If there is a retaining wall being built, you want to put the french drain a minimum of two feet below the retaining wall and then it may have to go very deep because you want to dig it deeper by putting a laser guide in the ground so you can pitch the ditch 5 inches for every 50 feet so water will get a good run rate and run into the sump pump system or run off area you have built to carry water away. Do not buy regular landscape fabric from the local hardware store to place down in the ground and up the walls to keep dirt out of the gravel and drain area as it will only last a couple of years we have found in our experience. Use a heavy commercial grade fabric and then we always triple the layers because you do not want to dig all that hard work up in a couple of years to replace.

 

 


You can trust our experts we will give you different repair options that really work.

You can trust our experts we will give you different repair options that really work.

Get to know us, we are pretty darn sure you will like what you find!

Call 501-353-3745 Little Rock

Call 479-689-4302 Fayetteville